Calgary head office · clients across Canada

IT Support · Calgary, AB

IT Support in Calgary

Help for small offices, in person when needed

Practical help with computers, networks and office technology for Calgary small businesses that do not need a full-time IT department.

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Core software patchedthis morning

Add-ons & theme currentthis morning

Remote copy saved2:30 am

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SERVER MOVEprevious → current✓ Domain repointed

01Updates, backups and security scans

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Overview

IT help sized for small Calgary offices

IT support in Calgary is something we offer only to local clients, because the work often needs hands on the hardware. A typical client is a small office with a handful of computers, a shared printer, a Wi-Fi network and a business email account, and nobody whose actual job is keeping all of that working. When something breaks, the owner ends up searching for fixes between appointments. That time adds up, and a small problem left alone, such as an ageing router or a laptop that has stopped updating, can turn into a full day of lost work later. Having one familiar contact for these questions saves both time and stress.

We help with setting up new workstations, moving files and settings from an old machine, configuring routers and Wi-Fi, connecting printers and scanners, and sorting out email on phones and laptops. We also look at the basics that tend to be skipped: whether software updates are actually installing, whether old staff accounts were removed and whether anything important lives on a single computer with no copy. Those checks often turn up quiet risks that nobody had noticed, such as a former employee who can still log in to email or a shared folder with no backup. We list them plainly, by priority, so you can decide what to fix first.

Some problems can be fixed remotely in minutes; others need a visit to your office. We discuss which is which when you call, and arrange a time that suits both sides. Because the same studio may also handle your website, domain and backups, we can trace problems that cross those lines, such as email failing after a domain change, without passing you between companies. Each visit is written up in a short note so you have a record of what was done, which settings were changed and anything we recommend replacing in the coming months.

What you get

Office technology we look after

Workstations and laptops

Setup of new machines, transfer from old ones, software installs and clean-up of slow or misbehaving computers.

Networks and Wi-Fi

Router and access point configuration, guest networks kept separate from office devices, and coverage fixes.

Printers, scanners and peripherals

Getting shared devices connected and working reliably for everyone in the office.

Email and accounts

Business email on desktops and phones, account clean-up when staff leave, and sensible password practices.

Prices & care plans

IT Support prices for Calgary

Published prices in Canadian dollars; the options that suit this service are highlighted.

Included with every new site
1 month of free supportFor thirty days after launch, edits, small fixes and how-to questions are on us.
Free SEO auditBefore the build we review how your existing site ranks, so the new one fixes real search problems.

Startup

Up to two pages
$399
per project
  • 1 month of free support
  • Free SEO audit
  • WordPress build based on a tested template
  • Dashboard for making your own edits
  • Responsive layout for every screen size
  • Basic on-page search setup
  • Two licensed stock images
  • Google map showing your location
  • Social media profile links
  • Domain and hosting free for 12 months
Choose this package

Silver

Four to five pages
$1,249
per project
  • 1 month of free support
  • Free SEO audit
  • Everything in Startup
  • Five licensed stock images
  • Google Analytics and Search Console set up
Choose this package
CLIENT FAVOURITE

Silver eCommerce

Three to five pages with an online shop
$1,490
per project
  • 1 month of free support
  • Free SEO audit
  • Shopping cart and checkout
  • PayPal or Square payment processing
  • Five licensed stock images
  • Traffic and sales reporting set up
  • Domain and hosting free for 12 months
Choose this package

Silver+

Eight to ten pages
$1,849
per project
  • 1 month of free support
  • Free SEO audit
  • Expanded on-page SEO
  • Ten licensed stock images
  • Google Analytics set up
  • Domain and hosting free for 12 months
Choose this package
CLIENT FAVOURITE

Corporate

Up to 25 pages plus a store
$3,490
per project
  • 1 month of free support
  • Free SEO audit
  • 5 to 25 uniquely designed pages
  • Custom PHP functionality
  • Thirty licensed stock images
  • Shopping cart and checkout
  • Dynamic forms that respond to answers
  • XML sitemap generated for search engines
Choose this package

One-time price in Canadian dollars, plus applicable tax. Need more pages or special features? Ask for a custom quote.

Included in all care plans

Monitoring, backups and security updates run quietly in the background while you run the business

File change alertsAny server file that changes without an edit from your side triggers an alert to our team.
Security scanningRegular sweeps look for infected files and for plugins with published vulnerabilities.
Scheduled backupsSite files and the database are copied on a timetable, and a restore is free of charge.
Careful updatesCore, theme and plugin updates are applied, then key pages are checked to confirm nothing broke.
Monthly edit timeEvery plan carries hours you can spend on new copy, photo swaps and minor layout tweaks.
Direct line to the buildersRepairs, hosting and search questions reach the developers who know your site, not a help desk.

FAQ

IT Support in Calgary: questions

What Calgary clients ask about it support. Tap a question to see our answer.

Have a different question?Write to us and the answer comes from the people who would build your site.

Do you offer IT support outside Calgary?

Two Trees Studio

IT support is a Calgary service, because so much of it involves visiting the office and working on the equipment itself. Some issues can be handled remotely, and nearby towns may be possible depending on the job. For businesses elsewhere in Canada, we focus on websites, hosting and online marketing.

Can you come to our office?

Two Trees Studio

Yes. On-site visits within Calgary are arranged by appointment once we understand the problem. Many issues are faster to fix remotely, so we usually start with a call and a remote session where that makes sense, and book a visit when hardware or wiring needs to be checked in person.

How is IT support priced?

Two Trees Studio

IT support is priced on request. Small one-off jobs are quoted when you describe the problem, and offices that want regular help can arrange a monthly block of hours. We tell you the expected cost before starting work, and if a job turns out bigger than expected, we stop and check with you first.

Do you sell computers and network equipment?

Two Trees Studio

We can recommend suitable hardware for your office and budget and help you buy it, but we are not a hardware reseller pushing particular brands. Once the equipment arrives, we set it up, move your data across and make sure everything works together before we leave.

Get IT help for your Calgary office

Share a short description of your company and goals. Our team replies with practical next steps and a fixed price in writing, with nothing to sign until you are ready.

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