Monthly price in Canadian dollars, plus applicable tax; monitoring is part of all four plans. More about website maintenance.
Overview
Upkeep that happens without reminders
Launch is only the start
Launch day is the start of a website's life, not the end of the work. WordPress core, the theme and every plugin release updates throughout the year, often to close security holes, and a site left alone for a year or two becomes an easy target. Website maintenance plans take care of that upkeep so it never depends on someone remembering. They also set aside a fixed number of hours each month for the small jobs that pile up: a new staff photo, a revised price list, an extra page for a new service. For Canadian businesses without an in-house developer, a care plan is usually the simplest way to keep a site safe and current.
What the Basic plan covers
Our entry plan is Basic at $69 a month with 2 hours of support. Every week the software is updated and scanned for malware; every month a backup is taken, and restoring it costs nothing. File-change monitoring alerts us to unexpected edits, and Basic tickets get an answer within 72 hours. Businesses that need more time can step up to the PPC plan at $350 a month with 10 hours, Gold at $490 a month with 20 hours plus organic SEO work, or Unlimited at $1,500 a month with 50 hours. Tickets on those higher plans are answered within 48 hours, and the hours go toward edits, small features or troubleshooting.
Careful updates, quick response
Updates are applied with care rather than blindly. When a plugin release carries a risk of breaking something, we check the site afterwards and roll back if needed, using the copy taken beforehand. If a malware scan or file-change alert turns up something suspicious, we investigate before it spreads. We also take on maintenance for sites built by other companies, after a short review of how they are put together. All of this runs remotely, so a plan works the same in any province or territory.
What support covers
Everything we watch, fix and report on
Care plans run through our client portal, so checks, fixes and reports all live in one place you can see.
Monitoring
We keep watch on the things that take a website down or put it at risk.
Website uptime
SSL certificate expiry
Domain expiry
PHP versions
WordPress and plugin update status
Security
Antivirus and database scans, review of suspicious files, and login codes for WordPress.
Backups
Scheduled backups through the portal, plus backup tools on the website itself.
Maintenance tickets
Recurring schedules, assignments, a history of completed work and internal notes.
SEO
Whole-site Deep Scans, Search Console evidence, rankings and the Page Planner.
Publishing
Blog posts published to connected WordPress and supported PHP websites.
Reports
Monthly and custom reports with connected Analytics, Search Console, Google Ads and Google Business data.
What's included
Included in the Basic care plan
Details vary from one business to the next, yet each project covers the points listed here. Extras are quoted in writing before any work on them begins.
Two Trees Studio helped me set up and manage my Google Ads campaign. Within two weeks, I started receiving quality leads. I highly recommend this company. Their professional team uses the right tools and strategies to make everything work smoothly and efficiently.
VVladimir FazilovGoogle review
Two Trees Studio has been awesome to work with. Their team provided excellent support for both our website and marketing, always responsive and easy to communicate with. They really know their stuff and made the whole process smooth from start to finish. Highly recommend them.
LLindsay MortonGoogle review
Two Trees Studio is a creative and reliable design team. They helped us consider branding ideas we had missed. Their work quality, attention to detail, and strong skills across different platforms truly impressed us.
SSabrina MarsiyaGoogle review
Two Trees Studio provides reliable monthly SEO support for our website. They regularly improve rankings, optimize content, and monitor performance. As a result, our online visibility continues to grow every month.
AA Plus Counting Services Inc.Google review
Professional, quick, and efficient service at an affordable price. Highly recommend!
Website maintenance near me, for businesses in every province
Care plans are handled online, so a business in Halifax receives the same attention as one down the street from our Calgary office. Clients on the West Coast and in Manitoba can also sign up through Two Trees Studio Vancouver or Two Trees Studio Winnipeg.
Short answers to what clients ask us most. Tap a question to see our answer.
Have a different question?Write to us and the answer comes from the people who would build your site.
Why does a small website need regular updates?
TTTwo Trees Studio
Most website break-ins happen through outdated plugins or themes with known security flaws, not through attacks aimed at one business. Automated scanners hunt for those weaknesses on every site they can find, regardless of size. Keeping software current closes most of those openings. Updates also keep the site compatible with newer PHP versions on the server, which avoids sudden errors when a host upgrades.
What counts as a support request?
TTTwo Trees Studio
Anything that fits within your plan hours: editing text, swapping images, adding a page, adjusting a form, fixing a layout glitch after an update or installing a plugin you need. Larger projects, such as a full redesign or a new online store, are quoted separately so they do not eat into your monthly hours. If you are unsure which category a job falls into, just ask.
How are backups restored if something goes wrong?
TTTwo Trees Studio
If the site is hacked, broken by an update or damaged by an accidental change, we restore it from the most recent backup that predates the problem. Restoration from the monthly backup is free on the Basic plan. Afterwards we look at what caused the issue so it does not simply happen again, and let you know whether any content added since that backup needs to be re-entered.
Which platforms do your maintenance plans cover?
TTTwo Trees Studio
Most of the sites we maintain run on WordPress or WooCommerce, along with custom PHP sites. Sites on hosted builders such as Wix or Squarespace are maintained by those companies at the platform level, so a care plan adds less value there. If you are unsure what your site runs on, we can tell you after a quick look at it.
What do the maintenance plans cost?
TTTwo Trees Studio
Basic is $69 a month: 2 support hours, weekly updates, weekly malware scans, a monthly backup restored free when needed, and file-change monitoring. PPC is $350 a month for 10 hours, Gold is $490 a month for 20 hours with organic SEO included, and Unlimited is $1,500 a month for 50 hours. Prices are in Canadian dollars, and you can switch plans as your needs change.
Can you take over maintenance of a site someone else built?
TTTwo Trees Studio
Yes. First we review the site to see which platform, theme and plugins it uses, whether anything is badly out of date and whether there are signs of past problems. If the review finds issues that need fixing first, we explain them and quote that work, then move the site onto a regular care plan.
