Service Call Intake
Capture the address, the problem and the urgency quickly, and spot returning customers.
Industry CRM · Built in Calgary
CRM and Dispatch System for Garage Door Companies
Urgent spring repairs, booked installs and yearly tune-ups all sit on one board, with each customer's door details ready before the technician arrives.
Open calls14
Techs out4
Urgent today3
Service board
Broken springCar stuck · NWTech 2en route
Door off trackSE · 1 PMTech 1assigned
Opener not workingDowntown—new
Booked installs19
Doors on order11
This week6
Install schedule
16 ft insulated doorTuesday · SWCrew Ascheduled
Double door + openerWednesday · NECrew Bdoor in
Commercial overheadFriday · PlazaCrew Aon order
Doors on file1,860
Openers on file1,215
Older than 15 years240
Door records
16 × 7 steel doorAlex M.Belt openerhistory
9 × 7 wood doorJordan K.Chain openerhistory
Dock door 3Maple PlazaServiced Mayaccount
Sent this week23
Approved15
Waiting6
Open quotes
New insulated doorSam R.$2,450approved
Spring and rollersTaylor B.$380waiting
Smart openerMorgan P.$690new
Active plans174
Due this month28
Renewals9
Maintenance plans
Yearly tune-upAlex M.Due Junebooked
Yearly tune-upCasey L.Due Junereminder
Commercial, 4 doorsMaple PlazaQuarterlyactive
Jobs this month286
Quote win rate, %64
Avg. arrival, hours3
Jobs by month
JanFebMarAprMayJun
Overview
Made for the way garage door company businesses work
A garage door company runs two businesses at once. Repair calls are urgent and need a technician today, while new doors move through a quote, a deposit, a factory order and an install date. Ordinary CRM software handles neither very well, so the office ends up tracking repairs on one board and installs in a spreadsheet.
We build a system that follows both paths. Each customer record keeps the door size, type, opener and past repairs, so technicians know what to load on the truck. New door quotes turn into orders and install jobs without retyping, and maintenance plans can bring customers back for yearly tune-ups. Commercial clients can have their own accounts with several doors at each location.
Who it is for: Residential and commercial garage door companies that handle both repairs and new installs.
Features
What the garage door CRM can include
Dispatch Board
Repairs and installs on one schedule, with routes and technician availability in view.
Door and Opener Records
Size, type, opener and past repairs saved for each door at each property.
Quotes to Installs
Send a new door quote, take a deposit, track the order and schedule the install.
Maintenance Plans
Tune-up reminders and recurring visits for homeowners and commercial clients.
Parts on the Truck
Track springs, cables and openers by truck, and reorder before you run out.
FAQ
Garage Door Company CRM: questions
What owners ask before switching to a custom CRM. Tap a question to see our answer.
Have a different question?Write to us and the answer comes from the people who would build your site.
Can one system handle repairs and new door sales?
TTTwo Trees Studio
Yes. Repairs go straight to dispatch, while new doors move through quote, deposit, order and install. Both appear on the same schedule so the office can see every technician's day.
Can technicians quote extra work on site?
TTTwo Trees Studio
Yes. A technician can add a spring set or a new opener from a phone, get the customer's approval and update the invoice before leaving the driveway.
Does it work for commercial overhead doors?
TTTwo Trees Studio
It can. A commercial account can list several locations and doors, with service history and maintenance visits for each one.
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See this CRMSee the Garage Door Company CRM in action
Book a short walkthrough by video or at our Calgary office, and get a written price for setting it up for your company.